I had Molly Maid do cleaning for us before we moved in to our new apartment. There wasn't much to do except the bathrooms and kitchen.
The workers were very unprofessional and their cleaning was just plain unacceptable. I have had a cleaning lady for 15 years but she is going to live with her daughter. I called Molly Maid thinking the company's name would mean something. Wrong.
Sprays to clean toilets and bathtubs ?? With cloth not sponges?? No detergent and water to clean floors?? If I wanted to dust the place I would have done it myself.
Classifieds in the newspapers, online job markets, anything would have been better. These women were slow, unprofessional and did a terrible job. While in the lobby, one of the residents said "how did they clean? Not very well I bet" I said " how did you know?" She said she used Molly Maid before and it's just hit and miss- some are good but usually it's just some poor woman who needs some cash for the day and she doesn't know what she is doing.
Lesson learned! Either get a Molly Maid group that someone else has used and recommends or find another house cleaner
Reason of review: Poor customer service.
Monetary Loss: $100.
I didn't like: I was completely disappointed.