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Orlando Seminole County - Molly Maid

Orlando Seminole County - Molly Maid
Orlando Seminole County - Molly Maid
Orlando Seminole County - Molly Maid
Update by user Nov 29, 2021

This home is for stroke victim and they mistreatment for customers with disabilities is awful

Original review posted by user Nov 29, 2021
BEWARE! Company is a scam and will not support their customer. Worse service EVER!! Please do yourself a favor and DO NOT USE THE COMPANY. I spent $200+ to have my downtown...
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ID
#3107625 Review #3107625 is a subjective opinion of poster.
Location
Altamonte Springs, Florida
Cons
  • High prices
  • No support of customers
  • Stole money
Loss
$220
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Service didn't show up on time

The estimate time was between 12pm and 2pm. They were going to give me a call 30 minutes before they arrived. It has been 30 minutes over the time frame and no call. I tried calling but no one will take my call
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ID
#3681220 Review #3681220 is a subjective opinion of poster.
Location
Anaheim, California

Very Unreliable

I received a call from a Molly Maid representative at 8pm. I set up the appointment, confirmed with a credit card and was told "We absolutely service your area." A few days later, right before theappointment, I received a call stating we don't service your area. When I told them I was promised they service my area, I was told "The person making the appointment was confused. Unfortunately, we are all not on the same page as a company." I wasted time waiting for the appointment and turned down other cleaning companies because I thought this was a reliable company.

User's recommendation: This company is unreliable and I would not suggest using their service since they are not on the same page.

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ID
#3265113 Review #3265113 is a subjective opinion of poster.
Location
Hatboro, Pennsylvania

Unable To Actually “Clean” A House

After bragging about how popular she was, and stating outright that she had lots of other houses to clean that day and so couldnt be bothered with the kitchen baseboards, she had a hissy fit. I had asked her to please pull out the under bed storage boxes and vacuum...
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ID
#3143663 Review #3143663 is a subjective opinion of poster.
Location
Clinton Township, New Jersey
Cons
  • Poor work ethic
Preferred solution
Full refund

Poor service

My daughter had her house cleaned by Molly Maid. She FaceTimed me and showed me *** left in the sinks and tubs, crumbs and dust left on counter tops and floors that hadnt been touched. There were 3 cleaners! She called and asked the manager to come and see, he said thats not going to work for me, Ill cancel your service. WOW!

User's recommendation: Do not use them!

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ID
#2963761 Review #2963761 is a subjective opinion of poster.
Location
Cape Coral, Florida

Poor workmanship

I want to reach out and tell you what an awful job your business is. They are sloppy, look right past things that need attending to. No one speaks English so you can ask them to do something you see they've missed. They come in too fast to do a good job so they can get to their next one. I will be dropping the service as soon as I can find one to replace yours. I'm very disappointed. Karen Amell Eden Prairie MN. 55347
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ID
#2912537 Review #2912537 is a subjective opinion of poster.
Location
Eden Prairie, Minnesota
New Reviewer

Not satisfied

for those of you that are trying to get a rental home cleaned be aware that molly maids of Victorville does not lean stoves or dish washers light fixtures won't be cleaned , if you have anything like tape on your windows it will not be removed so if your looking for thorough cleaning do not call molly maids of Victorville.

User's recommendation: if a rental property call some one else.

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ID
#2725979 Review #2725979 is a subjective opinion of poster.
Location
Phelan, California
Preferred solution
this is just a warning to other coustomers

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Verified Reviewer
New Reviewer

My House was Filthy

I paid $355 for Molly maids to come clean my house and they did a HORRIBLE job. They left the whole house filthy. I gave them pictures and they didn't care. I had to pay full price for a half clean house.

User's recommendation: Don't hire them if you want a clean house.

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1 comment
#2081669

It is a shame that you need to lie because you do not want to pay the agreed amount.

ID
#2555998 Review #2555998 is a subjective opinion of poster.
Location
Clay, Indiana
Service
Molly Maid Cleaning Service
Cons
  • No followup on bad service
  • Service and resolve of my complaint
  • Customer service and pricing
Loss
$350
Preferred solution
Price reduction

Never received clock. They ssid it had shipped.

Ordered for Christmas 2020.. ordered in Octtober. Can not believe this happened. Ewould not reccomend to anyone!!!
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ID
#2508390 Review #2508390 is a subjective opinion of poster.
Location
Roselle, Illinois
Loss
$50

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Verified Reviewer
New Reviewer

Needs to be said

point blank asked for my final check and she denied me saying I had to turn in my shirt, plus all of the equipment and cleaning supplies are old. And honestly although of teams half butt clean the houses to give the appearance of looking clean

User's recommendation: If you use this service please look they're really in your house to make sure that your rooms have been properly cleaned.

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ID
#2431145 Review #2431145 is a subjective opinion of poster.
Location
Ashland, Virginia
Preferred solution
my check

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New Reviewer

Did not receive product

Molly Maid - Did not receive product
Molly Maid - Did not receive product
Molly Maid - Did not receive product
I purchased an ammo clock from this company. I kept checking in the order status. After 6 weeks I contacted the company. I was told the the product would be shipped soon. After another month I contacted this company again. A week later I received an email stating it shipped. After 2 weeks I contacted this company again. I received no response. After a week I contacted this company again. No response. Stay away from this company. Looks as if I've lost this money.

User's recommendation: Do not purchase from this company. You will lose your money.

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ID
#2418877 Review #2418877 is a subjective opinion of poster.
Loss
$4799
Preferred solution
Deliver product or service ordered

You were hired by the seller to do a cleanup for me to move into my house. For some reason you did not do a thorough cleaning of the house. The minute I walked into my kitchen I could see the dust fur

Dust fur in the kitchen on the refrigerator, bathroom mirrors partially cleaned, oven partially cleaned, windows with streaks. What is going on with Molly Maids?

User's recommendation: Thoroughly check each room and area you are cleaning. Is this the way you clean your own home.

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ID
#2373674 Review #2373674 is a subjective opinion of poster.
Location
Wake Forest, North Carolina
Cons
  • Clean thoroughly
Preferred solution
Deliver product or service ordered
New Reviewer

Never received order and never replied back

Placed an order in November that I never received and I contacted your company multiple times and never got a reply back

User's recommendation: Never use this company.

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ID
#2358837 Review #2358837 is a subjective opinion of poster.
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Order placed Aug 2020

I ordered two Christmas presents in August 2020 and as of 12/15/20 I have not received them yet! They sent an email on 11/9/20 saying there was a delay and if I wanted a refund or wait until more weeks for the order. I emailed back that I wanted to continue with the order. I have tried emailing them several times in the past week, but no response and I cannot locate a phone number in order to call them. DD

User's recommendation: Do not order from Molly Modi!

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ID
#2337265 Review #2337265 is a subjective opinion of poster.
Location
Washington, North Carolina

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Verified Reviewer
New Reviewer

Terrible cleaning job. I paid 287.00 for a deep cleaning got $100 light cleaning.

Very lazy workers . wouldn't move anything out of the way. left dust behind furniture and had to tell them to clean ceiling fans. did not open a door to clean closet floor. Extremely poor. Was going to use as every two weeks service but will not. Beside that I will never call them again. Lazy. not interested in doing a good job. In addition person who answers phone (818-639-**** is rude and never e mailed me an invoice as promised. Poor customer service skills.

User's recommendation: DO NOT USE.

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ID
#2284963 Review #2284963 is a subjective opinion of poster.
Service
Molly Maid House Cleaning Service
Pros
  • Way they cleaned the bathrooms
  • 000
Cons
  • Over-priced
Loss
$287
Preferred solution
Price reduction
New Reviewer

Horrible Bookkeeping

I hired Molly Maids on a monthly basis. I loved their initial cleaning because my house smelled fresh and clean. However, this month I confirmed my appointment for today and she had the audacity to ask for my credit card when I already made prior arrangements with the owner. I paid with a credit card for my cleanings. She said that she could not find my last payment and she would need my credit card to pay it. Although I found the payment in my credit card statement. It was 195.00 for the July 2020 cleaning.

User's recommendation: Be Aware!

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ID
#2100071 Review #2100071 is a subjective opinion of poster.
Location
Fresno, California
Service
Molly Maid Apartment Cleaning Service
Pros
  • Good cleaning service
Cons
  • Bad bookkeeping and customer service
Preferred solution
Apology

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