Review about Molly Maid House Cleaning from Mesa, Arizona

1st off I only hired them because I was told, "One person will clean the kitchen.One person will vacume, One person will clean the bathrooms and one person will dust." so I was lead to believe 4 people would show up for 5-6 hours so when 2 showed up I called and they said they only have groups of 2.

I already had day care set up and had all my errands run, I didn't want to cancel and find another cleaning crew. Then at 3 I left to drop my car off. They said they be there till 5. I came back at 3:45 and they were gone.

And stuff wasn't done. Walls weren't wiped down, Windows weren't clean, they missed a lot. My mother-in-law (whose a cronic pain sufferer who works full time) did just as good of a job cleaning my house when I was in the hospital.

My husband and I decided next time we'll just pay for daycare and do it ourselves.I contacted Molly maid and left a message telling them all this and to not offer to comeback and finish the job because they were no longer allowed in my house.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Billing Practices
Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers

Reason of review:
Bad quality
Product or service
Molly Maid House Cleaning
Review category
Cleaning Services
review #813067

Author wants to be contacted by the company. Learn more

Had an experience with Molly Maid? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Molly Maid. However, many companies do monitor reviews on our site.

You were reading a complaint about Molly Maid.
Filing a new complaint about