Had Molly Maid out to clean my house for the first time today (out of Grosse Pointe, MI office). Came home and had to sweep.
Every corner still had dust/crumbs in it, underneath the coffee table was untouched, kitchen counters were wiped, but not with any sort of water or cleaning agent as they were gritty to the touch... on and on. I'm pretty sure they didn't use cleaning product except for in the bath/shower, which looked pretty good. There were footprints left in the bathroom however.
I called and was told they could come out to clean again, but I can't imagine they would actually DO anything else. At that point I had already swept and mopped the floors. I told them it wasn't worth it and that I just wanted to cancel my service.
Guess I'm just out that money. Should have read more reviews!
Review about: Molly Maid House Cleaning Service.
Reason of review: Bad quality.
Preferred solution: A refund would be nice, but I'd rather the company realize how terrible their service was so they can fix it for other people..