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They are not the people you want to clean your home .Though they may be insured just gives them the excuse for things to go missing or break and for them to say ,excuse me ,I was upstairs and your 19th century vase just shattered because the cord from the vacuum was wrapped around the little end table and I pulled on it ,I am real sorry miss ,What they didn't know the Vase had my great grandmothers mother inside and gets even better they vacuumed her up and said before even letting me know we cleaned up all the dust that spilled out were very sorry .I blew a wing nutt.I called there boss and he said he was real sorry and said he would call the girls to let them know not to use the vacuum because he cleans the vacuum out every week and he would salvage the ashes .I told him where to go and he still charged me the full price ,I thought they would have giving me a break ?No way Jose.

Reason of review: Bad quality.

Location: North Haven, Connecticut

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Thaddaeus Xbf

I am sorry to hear about your recent experience. I have reached out to the local Molly Maid owners near your city.

At this point I have not been able to determine which owner may have serviced your house as neither of the closest franchises is familiar with this situation.

I would like to assist you in this matter so feel free to let me know which phone number you called or the address of the Molly Maid that you hired so that I can work with them directly. I can be reached at (734) 822-6363 or tom.esper@mollymaid.com.

Sincerely,

Tom Esper

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