Manufacturer: Molly Maid Category: Cleaning Service Clear all filters (23 of 23 reviews match)
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I have tried to rectify the issue with this company twice.they sent somebody out to do a deep cleaning twice. I am in shock their definition of clean mike animal Corral's are cleaner. seriously! the photos I have are exacerbating just to look at them and to live in this mess.and the biggest part of all over $300 for a deep cleaning and they even use the same rig from the toilets on the counter tops. I have video and photograph.I don't know where...
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Under no circumstances should you use this franchise!!They caused a flood in our cottage and after three months of emails, insurance adjuster and contractors quotes they are denying responsibility. They cleaned on Tues and when we arrived on Fri the cottage was flooded and the water was still overflowing in the toilet. When they provide a quote stating fully insured and bonded, they DO NOT stand behind their advertising. Our quote came in at...
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I've been having to redo the work. Also had them come clean the house before we moved in. Shower was not cleaned at all. Details were missed. Not impressed. Would not rehire. I had them come do the windows and fixtures. One guy was great and the other was "in training" and did a poor job. I've been having to redo the work. Also had them come clean the house before we moved in. Shower was not cleaned at all. Details were missed. Not...
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1.7
I didn't like
  • Way the ladies cleaned bathrooms
  • Guy in training for window cleaning
#916036
Very poor cleaning, poorly equipped, poorly trained, chatting most of the time, not delivered at time promised, borrowed cleaning tools that were not returned, poor value.No response to several calls in. Annoying answering service repeatedly asking me the same questions. I will never use them again. Very poor cleaning, poorly equipped, poorly trained, chatting most of the time, not delivered at time promised, borrowed cleaning tools that were...
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MOLLYMAID-CANADA.INC

MOLLYMAID-CANADA.INC Hello,
Thank you for bringing this issue to our attention. Our service is guaranteed and we would like to resolve your concerns. Please call our Support Office at 1.855.263...

1.2
I liked
  • Friendly supervisor
I didn't like
  • Came late
  • Service quality
#915791

My family hired Molly Maid to clean specifics rooms, but they don't seem to know which ones to clean still. I came home to find my bedroom (a room not meant to be touched) clean. This would seem like a good thing, but it is not. Many things in my room were misplaced or completely missing, including personal items. I feel like my privacy was taken away by these maids and I'm upset about it. I never trusted them from day one and this experience...
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I had recently had surgery and could not do my usual housekeeping chores, so I set up a cleaning appointment with Molly Maids. I wanted three baths cleaned, tile floors mopped, and carpets vaccumed. They did a horrible job cleaning the showers in the bathrooms, and my son had to re-mop the tile floors after they left. They left sneakers tracks all over the kitchen floor as they did not wear protective booties. I paid 200.00 and informed...
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Anonymous

Anonymous WTH I LOVE MOLLY MAID

The branch where I now live does not seem interested in their clients satisfaction.Easy to reach surfaces, such as table tops have dust remaining in the center only an hour after a visit. Sliding glass door tracts have dust and spider webs, indicating they were not vacuumed, right after a visit. Baseboards are not touched and candles are not dusted. Maids take personal calls - I work from a home office and find this distraction may be the cause...
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2.3
I didn't like
  • Lack of interest in an unhappy client
  • Overcharged for little work
  • Poor customer service
#842595
I said ok. They came and stayed two hours and left a bill for $225.00. I called to say they must have the math wrong and she said no $75.00 is for a team of two. I responded no one told me it would be more with a team of three and the new price was not told (or I would have limited it to one hour cleaning max). She just said, "well with three its 112.50 an hour." The house looked pretty good but not $225.00 good. I will not be using them...
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I am extremely disappointed in my Molly Maids house cleaning. When I called to request a cleaning, I told the woman I spoke with my fiancé and I were moving into a house we bought and since there was a family who lived there before, I wanted a thorough cleaning so I would not have anything dirty left behind by the previous owners. The woman said they do not clean windows, which was fine, but they would do everything else; clean the windowsills,...
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