Product: Molly Maid House Cleaning Service Clear all filters (0 of 43 reviews match)
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Molly Maid - Horrible

You might as well just hand out your money to strangers in the street because Molly Maids are lazy and once you instruct them they become destructive and disrespectful. DO NOT let them in your house. I was stupid enough to give them a second chance.
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Product
Molly Maid House Cleaning Service
#1251876
The cleaning crew broke my cooking top by spraying water into the switches without properly cutting off the electricity and gas, which also caused a small explosions at the moment. We discussed the damage with the team onsite and followed up and was told they will help...
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1.0
Product
Molly Maid House Cleaning Service
#1221593
THE MAIDS CHOSE TO RE ARRANGE MY TOILETRIES, AND MOVED THE WASTE BASKET, IN THE BATH ROOM, NOT RETURNING IT TO ITS ORIGINAL PLACE....TOTALLY UN NECESSARY! IN ADDITION, THE CARPET LOOKED ABOUT THE SAME; NOT IMPRESSED, AT ALL; WILL NOT USE THIS SERVICE AGAIN......AREAS...
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Product
Molly Maid House Cleaning Service
#1213890
Three bedrooms four baths two of which are three quarter bath again in an office. It took two people 5 hours to clean a house that has not been lived in for six months. Just dust and mop and clean the bathrooms no big deal. The workers work super slow and took up the...
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Anonymous
H. Yacoubian

Molly Maids is a rip off. Bad experience all in all.They claimed it would be a maximum of $235 sure enough they did charged the full amount for a *** poor job of cleaning lef...

Anonymous
Anonymous

Because Molly Maid employees are stealing time. And they charge it to you the consumer. You should have taken pictures and then you would not have had to pay. The company is a...

1.0
Product
Molly Maid House Cleaning Service
#1121959
Had Molly Maid clean my home after everything in the house was moved out as getting ready to sell. They did a terrible job with nothing in the house...can't imagine if they had to move anything! Appliances were not cleaned as indicated, dirty floors; floors were still...
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Product
Molly Maid House Cleaning Service
#1072254
Called molly maid in Massapequa to have a 4250sq ft studio, was quoted $95.00 total. Two women arrived an hour late, but since I was in a bind (had apt cleaned for mom who was coming back from rehab and I needed her to be comfortable, I let it go. The women did an k...
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Product
Molly Maid House Cleaning Service
I didn't like
  • No followup
  • Deceptive price quotes
#1066065
The maids took their time to rack up the money and left many corners and sports untouched.We had to clean extra when my mom got home from work. We are telling friends and neighbors to stay away from them because all they will do is charge you per hour and not do...
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1.0
Product
Molly Maid House Cleaning Service
#1064045
The maids took their time to rack up the money and left many corners and sports untouched.We had to clean extra when my mom got home from work. We are telling friends and neighbors to stay away from them because all they will do is charge you per hour and not do...
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Product
Molly Maid House Cleaning Service
#1064044
I spent $600 with Molly Maids and all they did was wipe down every thing with a dirty rag and mop. They left the wood floors a huge mess! When I asked about cleaning the floors again I was, "we don't have a product that cleans wood floors." Seriously??? I thought I...
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2.9
Product
Molly Maid House Cleaning Service
I liked
  • Courteous employees
  • Were willing to come back out at no charge
I didn't like
  • Poor service level
#1052402
Molly Maid - Just wanted the house CLEAN
Molly Maid - Just wanted the house CLEAN
Molly Maid - Just wanted the house CLEAN
Big mistake, agreed to let two individuals work by the hour.They were late arriving, left for lunch, did not appear to be in a hurry. I did not stand over them while they were working. Now I wish I had set up a video camera to see just how fast/slow they were moving...
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Anonymous
Anonymous

You know that's a shame they didn't do a good job, but if you wanted it clean - find time in your schedule or reschedule. You're just looking for a handout.

1.3
Product
Molly Maid House Cleaning Service
#1051115