Molly Maid House Cleaning Service Reviews

Molly Maid House Cleaning Service 1 of 5
1.7
(9 reviews)
Advertised vs Delivered
Value for money
Product or Service Quality
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While working on both days, their office called them several times asking them to go to another home once done with me!!! I think Molly Maid is too busy and don't have enough staff. I also don't think they understand what a deep clean really means. I wouldn't use them again. Towards the end of the 2nd day they broke a lamp that is worth a lot of money. I was charged a bit over $1,000.00 and I don't think this is a reasonable price. Their...
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You charged me over $200 to clean a very small house. $218 to be exact. That means it took two people over 2 hours to clean a three bedroom, 2 bath house! I thing the square footage is around 1000/1100 IF THAT. One bedroom was completely empty by the way. So really it's cleaning two bedrooms and two small bathrooms, the living room and kitchen. I cannot believe this is how you would treat a first time customer. You expect me to come back...
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I was pleased when I hired Molly Maid - the lady who came out made it sounds like my house would be cleaner than ever before. I was "sold". However, so many things went wrong - I had specifically told the gal who came for an estimate that the wood floors could only have a certain cleaner used on them. When the ladies arrived to clean, I had many products out that I wanted them to use. I forgot to put out the floor clean that had to be used...
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I told the girl when she came to the house to give a quote that I wanted a complete "Fall Cleaning". She said we clean everything, we wipe down woodwork, everything will be done. She did say it won't smell clean because they use enviro-friendly cleaning agents, you'd never know there were there, because there was absolutely no 'clean smell'. What they DID NOT DO was: Wipe down walls or cabinets, move sofa and chairs away from the walls so they...
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1.3
I didn't like
  • That i did not get what i asked for
We hired Molly Maid to clean our rental after the previous tenant moved out. They left mold in the bathroom tubs and showers. They left the entire floor of the house covered in dog hair. And they supposedly spent 3 hours scrubbing the decorative paint off of our kitchen cabinets, costing us $1100 in repairs. All of this damage while charging us $900. Our new tenants moved in and sent us multiple pictures of the filth left behind from Molly Maids.
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1.0
I didn't like
  • Horrible cleaning job
  • Service quality
  • Lack of interest in an unhappy client
#939301
They are not the people you want to clean your home .Though they may be insured just gives them the excuse for things to go missing or break and for them to say ,excuse me ,I was upstairs and your 19th century vase just shattered because the cord from the vacuum was wrapped around the little end table and I pulled on it ,I am real sorry miss ,What they didn't know the Vase had my great grandmothers mother inside and gets even better they...
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MollyMaid

MollyMaid I am sorry to hear about your recent experience. I have reached out to the local Molly Maid owners near your city. At this point I have not been able to determine which owne...

They came to my house today the price was supposed to be $81 they got here an hour and a half late they couldn't do certain things which I wasn't aware of I did half the work work if not all then after they got here late they did a horrible cleaning job then the lady said I owe them $232 I said call the police cuz I'm not paying you that was not our agreement like an *** I should have called the cops cuz they scam me I took pictures of...
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Anonymous

Anonymous Molly Maids are a Scam artists..Your better off doin it on your own .If you see them trying to put flyers in your neighborhood call the police ,worse then telemarketers agency...

Molly Maid House Cleaning Service Review from Fallbrook, California
Molly Maid House Cleaning Service Review from Fallbrook, California
Molly Maid House Cleaning Service Review from Fallbrook, California
Molly Maid House Cleaning Service Review from Fallbrook, California
Molly Maid House Cleaning Service Review from Fallbrook, California
Molly Maid House Cleaning Service Review from Fallbrook, California
Molly Maid House Cleaning Service Review from Fallbrook, California
Molly Maid House Cleaning Service Review from Fallbrook, California
Molly Maid House Cleaning Service Review from Fallbrook, California
Molly Maid House Cleaning Service Review from Fallbrook, California
I have tried to rectify the issue with this company twice.they sent somebody out to do a deep cleaning twice. I am in shock their definition of clean mike animal Corral's are cleaner. seriously! the photos I have are exacerbating just to look at them and to live in this mess.and the biggest part of all over $300 for a deep cleaning and they even use the same rig from the toilets on the counter tops. I have video and photograph.I don't know where...
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Under no circumstances should you use this franchise!!They caused a flood in our cottage and after three months of emails, insurance adjuster and contractors quotes they are denying responsibility. They cleaned on Tues and when we arrived on Fri the cottage was flooded and the water was still overflowing in the toilet. When they provide a quote stating fully insured and bonded, they DO NOT stand behind their advertising. Our quote came in at...
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Molly Maid House Cleaning Service Review

#893542
They suck.. I hate Molly Maids.. The Ruin my floors.. Plus they fire great workers too.. I had a team specifically for me.. The office never notified me about another team coming to my house.. I was upset so I called them and they told me they fired an employee.. Why would u tell me that!!.. I never had a problem with team 1
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Molly Maid House Cleaning Service Review

#890745
£180...& they were like the "S.A.S" IN & OUT LEAVING A TEAIL OF DESTRUCTION. ...WINDOWS NOT CLEANED LIKE I WAS PROMISED. ... gave my house a quuck "cat lick" then gone..not using these again
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Molly Maid House Cleaning Service Review

#889765
5.0
I was very pleased with Team #6 they are right on schedule work quickly did an awesome job on my bathrooms my mirrors my Upstairs Downstairs was very pleased with their service and I am requesting for team #6 to come back weekly
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Molly Maid House Cleaning Service Review

#884892
Molly Maid services has been cleaning my house for 10 ish years and they have repeatedly stolen things. They have stolen expensive makeup and expensive, wireless speakers! Watch out for some of their employees.
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I've been having to redo the work. Also had them come clean the house before we moved in. Shower was not cleaned at all. Details were missed. Not impressed. Would not rehire. I had them come do the windows and fixtures. One guy was great and the other was "in training" and did a poor job. I've been having to redo the work. Also had them come clean the house before we moved in. Shower was not cleaned at all. Details were missed. Not...
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1.7
I liked
  • Lead guy who cleaned the windows was great
I didn't like
  • Way the ladies cleaned bathrooms
  • Guy in training for window cleaning
#916036