Product: Molly Maid House Cleaning Service Clear all filters (0 of 46 reviews match)
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They made it right. The team they sent to redo the cleaning (at no extra charge) did an excellent job, and I do appreciate the service guarantee they offer. I do not want the team I complained about sent again, but the first team, and the team sent today were...
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4.0
Product
Molly Maid House Cleaning Service
I liked
  • Clean floors
  • Were willing to come back out at no charge
  • Service guarantee
#1269390
Not knowing the going rate, he called up molly maid and scheduled a cleaning; $300 for a 2,000sqft home?! When he told me the price I told him that was absurd! He called around to other services and qas quoted reasonable fees of around $100. He called back to cancel,...
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Product
Molly Maid House Cleaning Service
#1268388
When the quotation was given, it was for the whole thing. The manager then offered me replacement service first & when I asked to book me in, the answer was we will come for rectification only. NEVER EVER going to take their service. Better to go with independent cleaners than MOLLY MAID...
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Molly Maid House Cleaning Service
#1261722
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Molly Maid - Horrible

You might as well just hand out your money to strangers in the street because Molly Maids are lazy and once you instruct them they become destructive and disrespectful. DO NOT let them in your house. I was stupid enough to give them a second chance.
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Product
Molly Maid House Cleaning Service
#1251876
The cleaning crew broke my cooking top by spraying water into the switches without properly cutting off the electricity and gas, which also caused a small explosions at the moment. We discussed the damage with the team onsite and followed up and was told they will help...
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1.0
Product
Molly Maid House Cleaning Service
#1221593
THE MAIDS CHOSE TO RE ARRANGE MY TOILETRIES, AND MOVED THE WASTE BASKET, IN THE BATH ROOM, NOT RETURNING IT TO ITS ORIGINAL PLACE....TOTALLY UN NECESSARY! IN ADDITION, THE CARPET LOOKED ABOUT THE SAME; NOT IMPRESSED, AT ALL; WILL NOT USE THIS SERVICE AGAIN......AREAS...
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Product
Molly Maid House Cleaning Service
#1213890
Three bedrooms four baths two of which are three quarter bath again in an office. It took two people 5 hours to clean a house that has not been lived in for six months. Just dust and mop and clean the bathrooms no big deal. The workers work super slow and took up the...
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Anonymous
Cleaninglady

3300 sq ft @ 4-5 hrs with two people is reasonable. Even a house that has not been lived in gets really dusty and dirty. Especially if the toilets aren't being flushed daily.

Anonymous
H. Yacoubian

Molly Maids is a rip off. Bad experience all in all.They claimed it would be a maximum of $235 sure enough they did charged the full amount for a *** poor job of cleaning lef...

1.0
Product
Molly Maid House Cleaning Service
#1121959
Had Molly Maid clean my home after everything in the house was moved out as getting ready to sell. They did a terrible job with nothing in the house...can't imagine if they had to move anything! Appliances were not cleaned as indicated, dirty floors; floors were still...
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Product
Molly Maid House Cleaning Service
#1072254
Called molly maid in Massapequa to have a 4250sq ft studio, was quoted $95.00 total. Two women arrived an hour late, but since I was in a bind (had apt cleaned for mom who was coming back from rehab and I needed her to be comfortable, I let it go. The women did an k...
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Product
Molly Maid House Cleaning Service
I didn't like
  • No followup
  • Deceptive price quotes
#1066065
The maids took their time to rack up the money and left many corners and sports untouched.We had to clean extra when my mom got home from work. We are telling friends and neighbors to stay away from them because all they will do is charge you per hour and not do...
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1.0
Product
Molly Maid House Cleaning Service
#1064045