Product: Molly Maid Customer Care Clear all filters (11 of 11 reviews match)
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I spoke directly with Molly Maid (owner? manager?) of Santa Clarita. Scheduled summer cleanings during the week as I am off for the summer. It is cheaper to have a cleaning in the middle of the week. Specifically chose the days, but today they did not show up. I didn't...
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1.0
Product
Molly Maid Customer Care
I liked
  • Way they cleaned the bathrooms
I didn't like
  • Customer service and pricing
#1082783
Molly Maids was hited while I wad out of Town they received the house key from my neighbor I received an estimate and they were paid by credit card over the phone I then received a call saying that it was going to take longer than they thought and they requested more...
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1.3
Product
Molly Maid Customer Care
#1024634
We made an online inquiry with the local Molly Maid in Brampton Ontario and did not hear back. I called and the owner responded quoting an hourly rate of $90 plus taxes. I said We needed just one hour's service as the house would be empty and only the restrooms and...
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MOLLYMAID-CANADA.INC
MOLLYMAID-CANADA.INC

Thank you for bringing this issue to our attention. Please call our Support Office at 1.855.263.6243 and we will do everything possible to address your concerns. - MOLLY MAID ...

1.2
Product
Molly Maid Customer Care
#912489
I submitted an online request.I was called back and booked an appointment on my moving day. Nobody showed up at the appointed time, I had a filthy house to move into. I tried to call the local office and they were "unavailable" for the 4 hours I called repeatedly. I...
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Anonymous
peter

Hi there, Peter Farthing Molly Maids customer Service.Thanks for your initial feed back. I have spoken to our representatives and have been assured that you have given us the ...

MOLLYMAID-CANADA.INC
MOLLYMAID-CANADA.INC

Hello,Thank you for bringing this issue to our attention. Do you mind clarifying which Franchise location you are referring in order for us to best address your concerns?

1.0
Product
Molly Maid Customer Care
#896056
I don't know if any of you has house cleaning services but do not ever use Molly Maid. This is what happened when I used them Each month they would forget to do things. Then each time they came, something would be broken. The 3rd time, they cracked the toilet causing...
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1.0
Product
Molly Maid Customer Care
I didn't like
  • Poor customer service
  • Did not offer a solution
  • Them breaking things
#763656
The process of working with Molly maids turned out to be highly unprofessional. I called them about a cleaning I had done and expected them to make things right. However, I was treated poorly, insulted, and hung up on. Two woman at a location in Las Vegas were...
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Product
Molly Maid Customer Care
#675198

I have had Molly maids clean for me on and off for years. I had recently moved and hired them bi weekly for my new home. The third time they were to come, I was having guests over that evening. I called the Office at around 3pm to leave a message for the cleaners...
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Anonymous
Anonymous

Thank you for bringing this issue to our attention. I see you are located in Ohio; if you are able to call the US MOLLY MAID Support Office at 734-822-6800, they will do every...

1.0
Product
Molly Maid Customer Care
I didn't like
  • Lack of professionalism
#673021
People are just so rude these days. I called molly maids for a cleaning estimate. The rude woman who came wouldn't even sit down and give me pricing. She insisted she stand up and began calculating. She was weird rude intrusive in your face. My legs were hurting and...
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Anonymous
MOLLY MAID International Inc.1

Thank you for bringing this issue to our attention. I see you are located in Florida; if you are able to call the US MOLLY MAID Support Office at 734-822-6800, they will do ev...

1.0
Product
Molly Maid Customer Care
#540052
My story's a little different I work for a Molly Maid in columbia sc . I have been cleaning homes for years have delt with all kinds of people but this is the first time I have ever been picked on by my managers. I have an invisible disability I'm hearing impaired it's...
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Anonymous
Anonymous

Hi I just applied to work there in cola. Which one do you work for? The one in west cola or the one off decker? The one off west cola told my friend and I to come in we get th...

Product
Molly Maid Customer Care
#530611
the team of 2 showed up and in less then an hour and a half tell me they were done....in my opinion they never started... while they were hear a supervisor stopped by and even she told them to redo the bathroom downstairs to which both workers said they already did...
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Anonymous
anonymous

I have always heard that those cleaning services don't do a real good job.

Product
Molly Maid Customer Care
#460439