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1.0

I submitted an online request. I was called back and booked an appointment on my moving day.

Nobody showed up at the appointed time, I had a filthy house to move into. I tried to call the local office and they were "unavailable" for the 4 hours I called repeatedly. I kept getting thrown to the Toronto office who couldn't help.

I was told they would let the Nanaimo office my concerns and have them call me back. 2 days later I have yet to receive a call!

Reason of review: Poor customer service.

Location: Abbotsford, British Columbia

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Guest

Hi there, Peter Farthing Molly Maids customer Service.

Thanks for your initial feed back. I have spoken to our representatives and have been assured that you have given us the wrong address.

Hope this helps.

Shawanna Qfu

Hello,

Thank you for bringing this issue to our attention. Do you mind clarifying which Franchise location you are referring in order for us to best address your concerns?

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