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  • Customers like
    • Nice job on the bathrooms and living room 1
    • courteous Employees 1
  • Customers don't like
    • Horrible cleaning job 9
    • Poor service level 4
    • Poor unethical practices 3

I have had molly maid of toledo area clean my house 2 times and both times were completely insufficient. The 1st time was the 1st time i have ever had ny house professionally cleaned, generally because i am a believer in getting *** done the right way yourself. I keep my house immaculate!! I didnt have time to get the nooks and crannys before having a houseguest so i thought they would help me... Read more

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I don't know if any of you has house cleaning services but do not ever use Molly Maid. This is what happened when I used them Each month they would forget to do things. Then each time they came, something would be broken. The 3rd time, they cracked the toilet causing a flood over half my house and now the living room floors have all got to be replaced. This happened on a holiday weekend and the... Read more

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Have had Molly Maid for a couple of years. Some teams are great, some not so great. They never get the dust on top of a taller cabinet, and grime around one sink always is ignored. Broke a few things like a candle - and they tried to balance the three pieces and hoped no one would notice rather than fessing up. And "deep cleaning" left a bit to be desired. Well, they must have slammed a mop... Read more

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When provided with an estimate I explained 3 specific issues I was having with my then current company and was assured Molly Maid would certainly care for those routine personal preferences. I have had 1 team since January and have repeated those requests at least 8 times. Each time a supervisor came out for various reasons, I was told I had one of the best teams. My last cleaning was inadequate.... Read more

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First time deep cleaning was extremely poor. I had to call and have the team come back to clean BOTH bathtubs and redo some of the kitchen. I was quoted 80.00 per hr but it was 85.00. That wouldn't have been a big deal if it weren't for the poor job. One of the 2 on the team was good...the other was pathetic. I have a small 2bd, 2 bath apt. I will never use this poor, high priced Co. again!! Add comment

Review about Molly Maid House Cleaning from Rogers, Arkansas
1 of 4

Horrible! Worst $200 I have ever spent. Scheduled at 1, showed at 10! Ringing and knocking! All we heard was we don't do that. Was in my home for 3 hours! That's the quality of cleaning. No! Lady used a hose on her vacuum for over 10 minutes to pick 2 leaves up in living room. I have 30 more pictures. Never even touched my room, or bathroom! Times up times up no finish u clean no more time. I... Read more

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Two women charged $95 an hour. My rental house had dirty overhead fans and very dirty plastic blinds throughout the house. I complained that they were not cleaning them well. One produced a sheet of paper explaining what they could not do. These included standing on a ladder over two feet high. So I cleaned the four fans. I also complained that the blinds were still dirty after they spent an... Read more

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We were very unhappy with our three hour "cleaning" service. We aren't the type to have professional cleaners weekly...maybe bi monthly, however, we have been very busy and thought we'd try Molly Maids since our regular service was booked. Bad decision. We live in a townhouse so less than 2000 sq ft to clean and we aren't messy people. As a matter of fact, I tend to "clean" before the... Read more

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Had a very bad experience. They took an hour with 2 people to clean my bathroom and had no time left to clean any thing else. I am no slob. They left the stuff from my tub all over my counters. They didn't vacuum or do my floors or even wipe off my microwave. I am more than disappointed and would like my money back! Read more

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This is the worst cleaning company on the face of this planet. I hired them to do a very simple move-in cleaning, and they didn't do anything that I had asked them to do. They even left early. The owner of the business knows nothing about customer service. Would never ever ever hire them again, even if it was free. Read more

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