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  • Customers like
    • Nice job on the bathrooms and living room1
  • Customers don't like
    • Horrible clean job3
    • Poor service2
    • Very poor work - house dirty2

We had to have our rental clean for Landloard. Terrible job landlord had to redo cleaning. Also they can't take down information correctly. Add comment

Took 2.5 hours to clean a bathroom on a boat! It's only 3.5 x3.5 feet ! Totally ripped off a senior! Add comment

  • Aug 20
  • Other
  • Troy, Michigan
  • Employees
  • 1
  • 1
  • 56
  • REVIEW RATING 4/5

I made an appointment for move out cleaning a month ago with molly maids and the day just before the cleaning services when i called to confirm they say they dont have any notes about the appointment and cant do anything about it. And they were very rude about it. Horrible people and service. very disappointed. They were not even apologetic for their own mistake. The worst part there is no... Read more

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  • Aug 16
  • Cleaning Services
  • Northbrook, Illinois
  • 37
  • REVIEW RATING 4/5

I hired Molly Maids in Rolling Meadows,IL, to do a move out cleaning in the house I sold in Inverness, IL. I was charged $84 per hour and was extremely disappointed in the job that was done. It was necessary for me to request return visits from Molly Maids to clean areas that were missed or cleaned poorly on the first visit. Following are some of my complaint issues: 1. Tile backsplash behind... Read more

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Twice the cost of normal cleaners Missed key areas like under the dining room table Owner of Sarnia Molly Maid is extremely unprofessional. Yells and hangs up on customers over the phone. Add comment

  • Aug 07
  • Cleaning Services
  • New Providence, New Jersey
  • Molly Maid House Cleaning
  • 94
  • REVIEW RATING 4/5

I have used Molly Maid for almost 6 months, and finally cancelled them a few weeks ago. There has always been an issue with the cleaning service. I have complained a few times and twice the cleaners came back to re-do that they's missed. Finally, I requested to change the women I had, but the next ones I got were probably worse - and it seemed they were annoyed at me because I had complained. ... Read more

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  • Aug 04
  • Cleaning Services
  • Ortonville, Michigan
  • Molly Maid House Cleaning
  • 1
  • 1
  • 118
  • REVIEW RATING 4/5

I was charged $243 for the service and when I came home there were dirty dishes in the sink and unmade beds. Roughly about 15 dishes. They claimed they did not make the beds because of too much on the floor in the bedroom and they do not move or pick up items. There were a couple of pair of pajamas and probably 6-7 stuffed animals and pillows on the floor. Not an unreasonable amount of... Read more

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  • Jul 31
  • Cleaning Services
  • North Las Vegas, Nevada
  • Molly Maid House Cleaning Services
  • 71
  • REVIEW RATING 4/5

The process of working with Molly maids turned out to be highly unprofessional. I called them about a cleaning I had done and expected them to make things right. However, I was treated poorly, insulted, and hung up on. Two woman at a location in Las Vegas were extremely rude and did not handle the situation correctly. I was told by Alma that I have no common sense and then told by her supervisor... Read more

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Horrible clean job. Still stuff all over the carpet and doesn't clean window sills or anything with a surface...not sure what they do but they aren't a cleaning service. Add comment

  • Jul 28
  • Cleaning Services
  • Lorain, Ohio
  • Molly Maid House Cleaning
  • 1
  • 1
  • 122
  • REVIEW RATING 4/5

I have had Molly maids clean for me on and off for years. I had recently moved and hired them bi weekly for my new home. The third time they were to come, I was having guests over that evening. I called the Office at around 3pm to leave a message for the cleaners because I had to go out. I talked to the owner Molly who told me they were not coming because my dogs had fleas. I was shocked. I had... Read more

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