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    • Horrible clean job3
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    • Poor customer service1

  • May 23
  • Cleaning Services
  • Iowa City, Iowa
  • House Cleaning
  • 42
  • REVIEW RATING 4/5

I happened to see one maid scrub toilet with the micro clothes they are required to use, she rinsed it in toilet the proceded to clean my vanity. A couple of monthes later a different maid told me they were issue 2 clothes and had to wash them every night at home. I doubt this seldom gets done. From now I will provide cleaning cloths, and products. I have no more words. I don't need a hundred... Read more

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Horrible cleaning service. Not clean after the service. Still dusty and charged $280 for a 1500 sq foot home. Only one person worked and the other person was deinking soda the whole time. Add comment

  • May 14
  • Cleaning Services
  • Maids Cleaning Service
  • 99
  • REVIEW RATING 4/5

Not only do these maids come into your house ALWAYS rushing, they miss main dusting areas; forget to mop obvious floors; and then lie and turn in frivolous reports on YOUR business. When you ask them kindly to come back and re-clean a particular area that they have missed, they might ... but with a serious attitude. They also use up ALL of YOUR cleaning supplies instead of their own! I would... Read more

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  • May 13
  • Cleaning Services
  • Lexington, Kentucky
  • Cleaning Service
  • 1
  • 1
  • 51
  • REVIEW RATING 4/5

Difficult to work with from all angles. Cleaners were hesitant to take direction on-site and would ask me to make the request for common clean things agreed upon at the original estimate (like putting clean sheets on my daughters bed) through the dispatcher. So I reached out to dispatcher and they would take weeks to get back in touch. I used their service for almost 2 years bimonthly as I was... Read more

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  • May 05
  • Cleaning Services
  • Hollywood, Florida
  • House Cleaning
  • 1
  • 1
  • 217
  • REVIEW RATING 4/5

I had a really bad experience with this company. An agent came to my house and gave me an estimate, which I thought was very good and made an appointment for service. The day of the service the ladies arrived an hour late. All the time the two were talking on their cell phones, this made the 2 1/2 hours that the agent estimated, a 4 hours work (and they charged my credit card that extra time).... Read more

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  • May 05
  • Cleaning Services
  • Houston, Texas
  • Deep Cleaning
  • 1
  • 1
  • 135
  • REVIEW RATING 4/5

I called and asked for a cleaning for a day. They came at 8:23 a.m. and were finished at 12:00. They talked for about 15 minutes of that time. I was told they were bringing all products. They brought spic n span and comet, so I had to let them use my products. They charged more than they had said on the phone and when I talked to Molly Maids, they said it was a deep clean. They didn't clean... Read more

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  • May 04
  • Cleaning Services
  • Williamsburg, Virginia
  • Cleaning Service
  • 112
  • REVIEW RATING 4/5

I recentlyy called Molly Maid of the Peninsula and all was great, the girls showed up on time and then came the disbelief. The "Route Manager" if that's what youwant to call her spent the first 45 mins thay I am paying for asking the same questions over and over again like it was her first day on the job. Then once the finally got started about every 15 mins she would come back and ask the same... Read more

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  • Apr 29
  • Cleaning Services
  • Phoenix, Arizona
  • Maids Cleaning Service
  • 142
  • REVIEW RATING 4/5

Kurt Idler came to give me an estimate. He walked thru the home. I told him exactly what I wanted done and what did not need to be touched. A team of two (Mary's team) came out, spent l l/2 hours spot cleaning my house as opposed to deep cleaning. One bathroom still had soap *** on shower walls. A bedroom room had spots on the floor and you could see dust on the floors underneath the... Read more

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  • Apr 23
  • Cleaning Services
  • Labor Compensation
  • 1
  • 1
  • 201
  • REVIEW RATING 4/5

I wanted to leave this review to inform every one of the unethical practices of this company. They recruit people without background checks, without employment paperwork and offer them a lousy 18% of a $10 commission per house I may add!! Most of this cleaners make about $2.00 for cleaning your house. This is also under the table I may add. If you're a well-respected individual, you will look for... Read more

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They do use cheap products and treat their workers like *** Add comment

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