Molly Maid Complaints and Reviews

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Molly Maid
Main address: 38 W. Main St. 07621 Bergenfield NJ
201-387-6787, 201-387-6788, http://www.mollymaid.com/local-house-cleaning/nj/northeast-bergen-county/your-feedback.aspx
  • 35+2 mobile complaints
  • $3.1K claimed losses
  • $85 average
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  • 2 days ago
  • Maids
  • Peoria, Illinois
  • Service Quality
  • 24

The owner came and estimated the house for all 3 floors at 173$ per cleaning.After first cleaning i told them to do two floors only. Every time they come the leave something. I have to make sure before they leave to check if something in unfinished. If i do not than i have to call office and deal with an extremely rude staff. For 173 $ i deserve better. I thought if i am paying a huge amount i... Read more

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  • Aug 16
  • Maids
  • House Cleaning
  • 42

Downers Grove, IL. They were supposed to call befor coming so we could remove our dog. They didn't. They were supposed to come between 930 and 10. They came at 8. They were supposed to steam clean, moving furniture, and clean the house top to bottom, from ceiling fans, to baseboards, appliances, cabinets, and the normal cleaning. The owner said the carpets alone would take 4 hours. The service... Read more

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Do not ever hire Molly Maid. Worst cleaning service ever. Missed obvious areas, and when I called and talked to the owner, she was extremely rude. I have hired a different service to get the quality clean I would like, MaidPro. Save yourself the disappointment and money.. They are awful! Add comment

  • Aug 08
  • Household Services
  • Unprofessional Spring Clean
  • 91

I had Molly maid for the spring clean- 2.5 hrs with 2 people for $324. I was terribly disappointed as I specifically asked for the skylights to be done and the couch to be cleaned, neither were touched. There was shelves that hadn't been dusted, essentially it was hard to tell they were there. Then the representative Paula from Victoria was quite rude. She had written my MasterCard number down... Read more

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This is why I went to Wilson's Residential services. 615-767-1887. Couldn't deal with Molly Maid. Now I get my house cleaned better for half of what these$$ ripoff $$artists charge. Add comment

  • Jul 23
  • Cleaning Services
  • Cleveland, Ohio
  • Unsatisfied Maid Service
  • 151

I requested a thorough cleaning of my house and was given a free estimate. Two ladies came in to work and spent 2 1/2 hours cleaning one bathroom and two bedrooms. They obviously ran out of their allotted time. After they left I found cobwebs - grime on the stove that one of them spend a good 45 minutes on. They did not get a chance to wipe down furniture or cabinets. The floors were done so... Read more

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  • Jul 21
  • Maids
  • Indianapolis, Indiana
  • Maid Service
  • 1
  • 141

I had been a customer of this Molly Maid (Molly Maid of South & West Indy) for over 10 years. One Thursday (this was the day Maid came to clean my house) I came home, I immediately noted nothing was cleaned. Then, I noted a note from Molly Maid on my counter top with untouched my check. It says that: they came to my house but due to the strong cat's odor, they couldn't clean. They also... Read more

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  • Jul 02
  • Maids
  • Oakville, Ontario
  • Horrible Work
  • 1
  • 68

Completely inadequate! Horrible work! Missed even obvious stuff! Then charged more than agreed to on my credit card! Read more

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  • Jun 27
  • Maids
  • Rochester Hills, Michigan
  • Cleaning Service
  • 130

Two members of the Rochester Hills, MI office, arrived at our home 20 minutes late for the first cleaning, they were questioned they came back down about lateness without providing a phone call to inform us that they would be late. Upon their non acceptable response they were directed that they must inform us when they would be late of the contracted time. When they were directed to the upstairs... Read more

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  • Apr 30
  • Cleaning Services
  • Atlanta, Georgia
  • Cleaning Service
  • 119

Needed a cleaning service cause I work late every night due to our business. Called Molly Maid , (seemed like a good company) the guy that gave me an estimate really convinced me and walked through all the stuff they would do. The day came and the ladies were very nice and seemed they new what they were doing. They came in with a nasty vacuum that was leaving dirt instead of picking up dirt... Read more

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