Molly Maid Complaints and Reviews

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Molly Maid
Main address: 38 W. Main St. 07621 Bergenfield NJ
201-387-6787, 201-387-6788, http://www.mollymaid.com/local-house-cleaning/nj/northeast-bergen-county/your-feedback.aspx
  • 45+3 mobile complaints
  • $3.8K claimed losses
  • $80 average
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They left rings on our original wood floors from their bucket. What kind of cleaners don't put a towel down for carrying water over wood floors? Poor cleaning job as well. The only thing done well was wiping down walls that were virtually spotless to begin with. Terrible service providers. Add comment

     

  • Oct 10
  • Cleaning Services
  • Ontario, Canada
  • Unprofessional House Cleaning
  • 1
  • 1
  • 153

I had Molly Maid do cleaning for us before we moved in to our new apartment. There wasn't much to do except the bathrooms and kitchen. The workers were very unprofessional and their cleaning was just plain unacceptable. I have had a cleaning lady for 15 years but she is going to live with her daughter. I called Molly Maid thinking the company's name would mean something. Wrong. Sprays to clean... Read more

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  • Oct 07
  • Cleaning Services
  • Saint Louis, Missouri
  • House Cleaning Service
  • 1
  • 1
  • 63

We have use Molly Maid (STL) for years. It seems throughout the years the service has gotten worst. I’m unsure If they are hiring unskilled employees or that they are just lazy. The cleaning was not consistent at all with the varies cleaning crews they would send out. Their so called Team Supervisor who is suppose to inspect the work did not do so accurately. Each time they would clean our home,... Read more

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  • Oct 02
  • Maids
  • Kitchener, Ontario
  • Maids Cleaning Service
  • 1
  • 1
  • 129

I just got fired from the molly maid today, when yesterday I made a complaint of working with mold. The maids only get paid to clean, and not paid for being gone from the house for eight hours a day. The driver works to pick up the partner, and drive around is a job but they refuse to pay They work 40 or more hours a week for 250 bucks a week. Less then minimum wage Then matt the owner in... Read more

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  • Sep 29
  • Cleaning Services
  • Oviedo, Florida
  • Cleaning Estimation Service
  • 1
  • 1
  • 100

People are just so rude these days. I called molly maids for a cleaning estimate. The rude woman who came wouldn't even sit down and give me pricing. She insisted she stand up and began calculating. She was weird rude intrusive in your face. My legs were hurting and wanted to sit Down comfortably. What kind of service is this that an estimator can't even sit down with a potential customer to give... Read more

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  • Sep 27
  • Household Services
  • Seattle, Washington
  • Cleaning Service
  • 99

I requested the blinds be dusted and the kitchen be "spiffed" up....Noone had lived in this condo for over a year....The wooded floors did not need to be mopped nor did the new carpet in the bedroom need vaccumed. I requested some thorough "fine cleaning"....I left the condo for approximately 45 min. When I returned the maids were waiting for me outside the unit....I assumed I did not need to... Read more

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  • Sep 16
  • Household Services
  • Mesa, Arizona
  • Overcharged Cleaning Service
  • 160

On 9/15,2014 I had two Molly Maids come to the house to clean. The only thing I had the cleaners do was clean 6 blinds and vacuum three rooms. The maids came at 10:00am and left at 1:00pm. The one maid cleaned only one blind during this whole time. I was charged $240.00. This is so not worth the money for such a small amount of work. The two maids were extremely nice and willing to do any... Read more

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  • Sep 08
  • Household Services
  • San Mateo, California
  • Missing Ring
  • 125

It has been over 13 weeks since the grand theft of my handmade unique one of a kind valuable and precious engagement ring. I have filed a police report, given replacement value of $12,500.00 as determined by Steiners Jewellers of San Mateo, and made countless phone calls. My last two messages left for both Molly Maids of San Mateo manager, Lance Hutchison, and their insurance carrier, Nancy... Read more

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  • Sep 06
  • Cleaning Services
  • Staff Treatment
  • 1
  • 1
  • 121

My story's a little different I work for a Molly Maid in columbia sc . I have been cleaning homes for years have delt with all kinds of people but this is the first time I have ever been picked on by my managers. I have an invisible disability I'm hearing impaired it's something that just popped up after years of being normal. I was a route manage for my company and I had no issues of courses... Read more

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  • Aug 29
  • Household Services
  • Maids Cleaning Service
  • 1
  • 1
  • 214
Molly Maid - Broke my front door, went through cabinets to use our cleaning supplies.
1 of 4

Initial "deep clean" from this service lefts me feeling disgusted and upset. Showed up in the middle of their cleaning, they complained to me I had too much dust. One of the maids had a can of furniture polish aNd Jarod Lysol wipes that were ours ( they left these out when I returned). I was told the only thing we needed to provide was our mop and they use their own cleaning supplies. They... Read more

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