Molly Maid Complaints and Reviews

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Molly Maid
Main address: 38 W. Main St. 07621 Bergenfield NJ
201-387-6787, 201-387-6788, http://www.mollymaid.com/local-house-cleaning/nj/northeast-bergen-county/your-feedback.aspx
  • 37+2 mobile complaints
  • $3.6K claimed losses
  • $94 average
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  • Aug 29
  • Household Services
  • Maid
  • 1
  • 1
  • 54
Molly Maid - Broke my front door, went through cabinets to use our cleaning supplies.
1 of 4

Initial "deep clean" from this service lefts me feeling disgusted and upset. Showed up in the middle of their cleaning, they complained to me I had too much dust. One of the maids had a can of furniture polish aNd Jarod Lysol wipes that were ours ( they left these out when I returned). I was told the only thing we needed to provide was our mop and they use their own cleaning supplies. They... Read more

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  • Aug 27
  • Household Services
  • Maids Cleaning Service
  • 2
  • 2
  • 274

Arrived on time. 3maids at a cost of $45 per hour per person. cleaned for 4.5 hours.They called me done to pay. went to home and they left. checked and was astounded at the terrible job.They came back next day with senior supervisorand I showed her the dirt.Cleaned and locked up rental apt.Next day they came back because I called them to come and clean.It is the worst investment I have made in... Read more

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  • Aug 20
  • Maids
  • Peoria, Illinois
  • Service Quality
  • 64

The owner came and estimated the house for all 3 floors at 173$ per cleaning.After first cleaning i told them to do two floors only. Every time they come the leave something. I have to make sure before they leave to check if something in unfinished. If i do not than i have to call office and deal with an extremely rude staff. For 173 $ i deserve better. I thought if i am paying a huge amount i... Read more

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  • Aug 16
  • Maids
  • House Cleaning
  • 82

Downers Grove, IL. They were supposed to call befor coming so we could remove our dog. They didn't. They were supposed to come between 930 and 10. They came at 8. They were supposed to steam clean, moving furniture, and clean the house top to bottom, from ceiling fans, to baseboards, appliances, cabinets, and the normal cleaning. The owner said the carpets alone would take 4 hours. The service... Read more

Was this review helpful? 1 1

Do not ever hire Molly Maid. Worst cleaning service ever. Missed obvious areas, and when I called and talked to the owner, she was extremely rude. I have hired a different service to get the quality clean I would like, MaidPro. Save yourself the disappointment and money.. They are awful! Add comment

  • Aug 08
  • Household Services
  • Unprofessional Spring Clean
  • 119

I had Molly maid for the spring clean- 2.5 hrs with 2 people for $324. I was terribly disappointed as I specifically asked for the skylights to be done and the couch to be cleaned, neither were touched. There was shelves that hadn't been dusted, essentially it was hard to tell they were there. Then the representative Paula from Victoria was quite rude. She had written my MasterCard number down... Read more

Was this review helpful? 1 0

This is why I went to Wilson's Residential services. 615-767-1887. Couldn't deal with Molly Maid. Now I get my house cleaned better for half of what these$$ ripoff $$artists charge. Add comment

  • Jul 23
  • Cleaning Services
  • Cleveland, Ohio
  • Unsatisfied Maid Service
  • 173

I requested a thorough cleaning of my house and was given a free estimate. Two ladies came in to work and spent 2 1/2 hours cleaning one bathroom and two bedrooms. They obviously ran out of their allotted time. After they left I found cobwebs - grime on the stove that one of them spend a good 45 minutes on. They did not get a chance to wipe down furniture or cabinets. The floors were done so... Read more

Was this review helpful? 2 3

  • Jul 21
  • Maids
  • Indianapolis, Indiana
  • Maid Service
  • 2
  • 2
  • 164

I had been a customer of this Molly Maid (Molly Maid of South & West Indy) for over 10 years. One Thursday (this was the day Maid came to clean my house) I came home, I immediately noted nothing was cleaned. Then, I noted a note from Molly Maid on my counter top with untouched my check. It says that: they came to my house but due to the strong cat's odor, they couldn't clean. They also... Read more

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  • Jul 02
  • Maids
  • Oakville, Ontario
  • Horrible Work
  • 1
  • 1
  • 86

Completely inadequate! Horrible work! Missed even obvious stuff! Then charged more than agreed to on my credit card! Read more

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