Molly Maid Complaints and Reviews

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Molly Maid
Main address: 38 W. Main St. 07621 Bergenfield NJ
201-387-6787, 201-387-6788, http://www.mollymaid.com/local-house-cleaning/nj/northeast-bergen-county/your-feedback.aspx
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  • Sep 16
  • Household Services
  • Mesa, Arizona
  • Overcharged Cleaning Service
  • 59

On 9/15,2014 I had two Molly Maids come to the house to clean. The only thing I had the cleaners do was clean 6 blinds and vacuum three rooms. The maids came at 10:00am and left at 1:00pm. The one maid cleaned only one blind during this whole time. I was charged $240.00. This is so not worth the money for such a small amount of work. The two maids were extremely nice and willing to do any... Read more

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  • Sep 08
  • Household Services
  • San Mateo, California
  • Missing Ring
  • 59

It has been over 13 weeks since the grand theft of my handmade unique one of a kind valuable and precious engagement ring. I have filed a police report, given replacement value of $12,500.00 as determined by Steiners Jewellers of San Mateo, and made countless phone calls. My last two messages left for both Molly Maids of San Mateo manager, Lance Hutchison, and their insurance carrier, Nancy... Read more

Was this review helpful? 1 1

     

  • Sep 06
  • Cleaning Services
  • Staff Treatment
  • 1
  • 1
  • 62

My story's a little different I work for a Molly Maid in columbia sc . I have been cleaning homes for years have delt with all kinds of people but this is the first time I have ever been picked on by my managers. I have an invisible disability I'm hearing impaired it's something that just popped up after years of being normal. I was a route manage for my company and I had no issues of courses... Read more

Was this review helpful? 1 0

     

  • Aug 29
  • Household Services
  • Maids Cleaning Service
  • 1
  • 1
  • 140
Molly Maid - Broke my front door, went through cabinets to use our cleaning supplies.
1 of 4

Initial "deep clean" from this service lefts me feeling disgusted and upset. Showed up in the middle of their cleaning, they complained to me I had too much dust. One of the maids had a can of furniture polish aNd Jarod Lysol wipes that were ours ( they left these out when I returned). I was told the only thing we needed to provide was our mop and they use their own cleaning supplies. They... Read more

Was this review helpful? 1 0

     

  • Aug 27
  • Household Services
  • Maids Cleaning Service
  • 2
  • 2
  • 327

Arrived on time. 3maids at a cost of $45 per hour per person. cleaned for 4.5 hours.They called me done to pay. went to home and they left. checked and was astounded at the terrible job.They came back next day with senior supervisorand I showed her the dirt.Cleaned and locked up rental apt.Next day they came back because I called them to come and clean.It is the worst investment I have made in... Read more

Was this review helpful? 3 0

     

  • Aug 20
  • Maids
  • Peoria, Illinois
  • Service Quality
  • 102

The owner came and estimated the house for all 3 floors at 173$ per cleaning.After first cleaning i told them to do two floors only. Every time they come the leave something. I have to make sure before they leave to check if something in unfinished. If i do not than i have to call office and deal with an extremely rude staff. For 173 $ i deserve better. I thought if i am paying a huge amount i... Read more

Was this review helpful? 2 0

     

  • Aug 16
  • Maids
  • House Cleaning
  • 120

Downers Grove, IL. They were supposed to call befor coming so we could remove our dog. They didn't. They were supposed to come between 930 and 10. They came at 8. They were supposed to steam clean, moving furniture, and clean the house top to bottom, from ceiling fans, to baseboards, appliances, cabinets, and the normal cleaning. The owner said the carpets alone would take 4 hours. The service... Read more

Was this review helpful? 2 1

Do not ever hire Molly Maid. Worst cleaning service ever. Missed obvious areas, and when I called and talked to the owner, she was extremely rude. I have hired a different service to get the quality clean I would like, MaidPro. Save yourself the disappointment and money.. They are awful! Add comment

     

  • Aug 08
  • Household Services
  • Unprofessional Spring Clean
  • 150

I had Molly maid for the spring clean- 2.5 hrs with 2 people for $324. I was terribly disappointed as I specifically asked for the skylights to be done and the couch to be cleaned, neither were touched. There was shelves that hadn't been dusted, essentially it was hard to tell they were there. Then the representative Paula from Victoria was quite rude. She had written my MasterCard number down... Read more

Was this review helpful? 2 0

This is why I went to Wilson's Residential services. 615-767-1887. Couldn't deal with Molly Maid. Now I get my house cleaned better for half of what these$$ ripoff $$artists charge. Add comment

 
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